Understanding the Process   Getting your customers approved for a mortgage is easy! And we're with you every step of the way. We offer the easiest, fastest process anywhere...and here's all you need to do:     1. Review and understand your customer's mortgage needs.   Mortgage Tools - Is it time to refinance? What will the monthly payments be? Tools that will help you and your customer better understand the options available are located here. Loan Program - Find out the best loan program for your customer. And if it's not here, give us a call. Most likely we can help. Our site offers some of our most popular programs but not all of them.     2. Make sure your customer has signed the necessary compliance documentation.   Before you begin the application you must have your customer sign these documents.     3. Gather your customer's information.   It's usually best to enter this information when the customer is available to you, either by phone or in person. You'll need the following items:     Name, address & phone numbers     Social Security Number(s)     Details on the home they are purchasing (price, down payment, etc.)     Employer and monthly income information     Details of their assets     Information on any real estate that they currently own     4. Provide the requested information in easy-to-follow SIMPLE STEPS.   It's quick and easy to complete our online form. You can review your customer's information and click submit. If you choose, you can also save their information without submitting it. If an any point during the process you recieve a message to please call us, that simply means that your customer may not fit the parameters of our most generic products. But, more than likely, we have another product that will meet their needs.     5. Then we'll process the information in just MINUTES.   That's right! A real approval in minutes. How do we arrive at a decision so quickly? With leading-edge technology, we've streamlined the process to be able to give you an answer in minutes. (Tell me more.)     6. Once your customer has received a decision, you can finalize the mortgage.   Once you've received an approval you'll see that your customer most likely has been approved for multiple programs. You'll need to select the loan program, choose how many points will be paid and decide whether it's time to lock in the rate. Once you're comfortable with the whole package, please print out the Good Faith Estimate (GFE) for your customer and review the closing conditions.     7. Stay in contact with a Loan Counselor and provide status updates with customer through phone calls or e-mails.     And remember, we're always here to help you help your customer. Check loan status at any time on the PIPELINE & LOAN STATUS page. You'll be able to check on the next step in the process, what documents are still needed, and other details about the loan. You can call us at any time, or even chat with a mortgage specialist live online. Just look for the appropriate link which is located on every page.